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Our Return Policy
If your product was broken during shipment or faulty, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it. However, if your product is damaged or malfunctioned as a result of non-compliance with operation manual, physical damage, natural disaster or surge (where applicable), you will not be qualified for a refund or exchange.
To return your item(s), follow these steps:
1. Repackage your product
2. Email us with your intent your purchase at email@example.com
3. We will email you back with a return label
4. Print out this label and affix to your package with your purchase receipt
5. Post by any courier of your choice
Please allow up to 5 business days from the receipt of your return package for examination before refund process is done.